President

Crystal Jackson is at Senior Vice President within the Commercial Real Estate Banking group at Bank of America.  Her primary role is to oversee the team that handles the monitoring and disbursement of all loans made in support of the new construction, or rehabilitation of all commercial real estate commitments made by the Bank in the Mid-Atlantic and Southeast.  Her team currently manages approximately $12B in loans made for affordable housing, market rate apartments, office, retail, warehouse, and industrial from Maryland to Florida and as far west at Texas.

Crystal joined Bank of America in 2005 as an analyst in the Corporate Investments group at Bank of America in Charlotte, NC.  She transitioned to the Bank’s Special Assets Group in 2008 and joined he Bank’s Community Development Banking team in 2010.  Crystal briefly left Bank of America in 2016 to work for the National Association of Home Builders where she focused on affordable housing policy and worked closely with NAHB’s affordable multifamily developer members.  In 2021, Crystal decided to return to the Bank as a Senior Portfolio Manager overseeing a portfolio of affordable multifamily construction loans made in California, Oregon, Washington, Texas.  She was promoted to leading the Community Development South monitoring team in 2022 and transitioned to leading the entire Commercial Real Estate monitoring group in August 2024.

Crystal holds a BS in Business Administration from Florida A&M University and an MBA with a concentration in Finance from Clemson University.

Crystal currently resides in Washington, DC.